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July 31st, 2008 by Markus Langenfeld

Fonolo.com is a new service (currently in private beta) that promises to offer an easy way to navigate corporate phone menus - by letting them do all of the dirty work. Fonolo has spidered and archived companies’ entire customer service phone “trees” so all you have to do is click on a chart online and tell it where you want to go. Fonolo calls the company for you, navigates the call to that point, and calls your phone when it’s ready. Just like that you’re transferred in without any waiting or sudden urges to slit your wrists from listening to Kenny G’s Billy Idol cover for hours on end.

Best of all the service is free, just enter your email address on the front page and they’ll hook you up with an invite.

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2 Responses


    Shai Berger

    Markus, thanks for the post. Send me an email and I’ll get you an account.

    - Shai


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