Comments on: Hardware Review: Emerson LC320EM8 32’’ LCD TV http://www.marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/ The personal/professional dwelling of Markus Langenfeld, featuring technology articles, reviews, project notes, and everyday musings. Thu, 21 Aug 2008 23:50:31 +0000 http://wordpress.org/?v=2.6.1 By: Ken http://www.marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-25566 Ken Mon, 11 Aug 2008 05:31:18 +0000 http://marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-25566 Product Info: LCD TV Serial #: J12728757 Do Not Purchase This LCD!!! Or any other Emerson/Funai product. They will not stand behind the warranty. This LCD only lasted 10 months. Walmart refered me to the Funai Corporation to resolve the warranty issue. Below is the story. Problem: I have been trying to get this issue resolved since march of 2008. It is now July 30 2008. Emerson/Funai Corp will not take care of this issue. I have contacted the Funai office many times since march. I have talked with badge numbers Jim1579, Fernando, badge 1963, badge 1964 Kay, badge 6961, badge 1052 Alexis, supervisor Amanda 61608, badge 1155 plus supervisor Amanda 72408 Funai told me this TV was unrepairable and i was entitled to a full refund. They told me they would send out a box to return the LCD in. After several weeks I called back to find out why I had not received the return box. Funai advised me that it might take up to a month to receive the box. After several more weeks with no box i contacted them again. Funai advised me that they were out of boxes. I asked them if i could use the box that my new TV came in. A Westinghouse LCD that i purchased from Walmart. Funi told me that i could use this box to return the LCD. i packaged and labeled the LCD as Funai requested. Then i called back to set up a pick up date. The LCD was supposed to be picked up before June 23 2008. The LCD was not picked up by that date. I called Funai and was advised that they had a mix up with the shipping company (Stevens Global). The LCD was finally picked up on 6 26 08 shipping ticket 88847128. I still have not received a refund on this item a month later. I can not make any progress dealing with Funai. I am tired of making phone calls over and over,with more excuses and no resolutions. Product Info: LCD TV
Serial #: J12728757
Do Not Purchase This LCD!!!
Or any other Emerson/Funai product.
They will not stand behind the warranty.
This LCD only lasted 10 months.
Walmart refered me to the Funai Corporation to resolve the warranty issue.
Below is the story.
Problem: I have been trying to get this issue resolved since march of
2008. It is now July 30 2008. Emerson/Funai Corp will not take care of
this issue. I have contacted the Funai office many times since
march. I have talked with badge numbers Jim1579, Fernando, badge 1963,
badge 1964 Kay, badge 6961, badge 1052 Alexis, supervisor Amanda
61608, badge 1155 plus supervisor Amanda 72408 Funai told me
this TV was unrepairable and i was entitled to a full refund. They
told me they would send out a box to return the LCD in. After several
weeks I called back to find out why I had not received the return
box. Funai advised me that it might take up to a month to receive the
box. After several more weeks with no box i contacted them
again. Funai advised me that they were out of boxes. I asked them if i
could use the box that my new TV came in. A Westinghouse LCD that i
purchased from Walmart. Funi told me that i could use this box to
return the LCD. i packaged and labeled the LCD as Funai
requested. Then i called back to set up a pick up date. The LCD was
supposed to be picked up before June 23 2008. The LCD was not picked up
by that date. I called Funai and was advised that they had a mix up
with the shipping company (Stevens Global). The LCD was finally
picked up on 6 26 08 shipping ticket 88847128. I still have not
received a refund on this item a month later. I can not make any
progress dealing with Funai. I am tired of making phone calls over and
over,with more excuses and no resolutions.

]]> By: Terry http://www.marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24603 Terry Wed, 23 Jul 2008 00:18:42 +0000 http://marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24603 I just got the phone with customer support. The guy said THERE IS NO CODE PUBLISHED for remotes. They donot have the code yet. Only the highend remoted that copy the codes will work. He said they get lots of calls for the codeand he wishe they had it. If anybody finds one that will work on a direct tv remote let me know. I just got the phone with customer support. The guy said THERE IS NO CODE PUBLISHED for remotes. They donot have the code yet. Only the highend remoted that copy the codes will work. He said they get lots of calls for the codeand he wishe they had it. If anybody finds one that will work on a direct tv remote let me know.

]]> By: Markus Langenfeld http://www.marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24555 Markus Langenfeld Mon, 21 Jul 2008 21:58:45 +0000 http://marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24555 Emerson makes their own electronics, however the screen in the LC320EM8 IS made by Samsung. Emerson makes their own electronics, however the screen in the LC320EM8 IS made by Samsung.

]]> By: Fred http://www.marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24554 Fred Mon, 21 Jul 2008 21:15:24 +0000 http://marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24554 Just purchased this TV from Walmart. I was told by the TV rep at Walmart that this Emerson's electronics were made by Samsung. That sold it for me because Samsung make the best TV on the market. Can anyone tell me if the info the rep told me was correct? I am concerned because of the mixed reviews for this 32" Emerson. Just purchased this TV from Walmart. I was told by the TV rep at Walmart that this Emerson’s electronics were made by Samsung. That sold it for me because Samsung make the best TV on the market. Can anyone tell me if the info the rep told me was correct? I am concerned because of the mixed reviews for this 32″ Emerson.

]]> By: Charlie http://www.marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24413 Charlie Thu, 17 Jul 2008 01:39:32 +0000 http://marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24413 We have the Emerson LC320EM8 LCD TV which is just over a year old. We have just noticed that sometimes a vertical green line shows up in the middle of the screen and stay there for a while. Has anyone else had this problem? If you have what can we do to get rid of it permanently? If not does anyone have any ideas? We have the Emerson LC320EM8 LCD TV which is just over a year old. We have just noticed that sometimes a vertical green line shows up in the middle of the screen and stay there for a while. Has anyone else had this problem? If you have what can we do to get rid of it permanently? If not does anyone have any ideas?

]]> By: Markus Langenfeld http://www.marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24361 Markus Langenfeld Mon, 14 Jul 2008 12:06:59 +0000 http://marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24361 Your going to need a HD receiver from your satellite company to get a better resolution then 480i (Standard Def.) Most TVs lack RCA sound out, which is why you would hook up your sound system directly to the equipment such as the DVD player or satellite box, otherwise you would be converting it to stereo and then back to digital which defeats the purpose of high quality surround sound. Your going to need a HD receiver from your satellite company to get a better resolution then 480i (Standard Def.)

Most TVs lack RCA sound out, which is why you would hook up your sound system directly to the equipment such as the DVD player or satellite box, otherwise you would be converting it to stereo and then back to digital which defeats the purpose of high quality surround sound.

]]> By: Jim http://www.marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24352 Jim Mon, 14 Jul 2008 04:41:44 +0000 http://marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24352 I just returned this TV to Walmart before my 30 days were up. On satellite I never got anything better then 480i. Push the info button on your remote for this reading.The picture was always blurry or fuzzy. I thought I would double check and bought at 1080i DVD player. I hooked up through the hdmi port. I did not notice much of a difference in picture quality. There sure as heck should have been. If anyone has owned this TV and I sometimes wonder with some of these reviews. You would also know that any surround sound system you have will not connect to this TV unless you have a digial coax port. Jim I just returned this TV to Walmart before my 30 days were up. On satellite I never got anything better then 480i. Push the info button on your remote for this reading.The picture was always blurry or fuzzy. I thought I would double check and bought at 1080i DVD player. I hooked up through the hdmi port. I did not notice much of a difference in picture quality. There sure as heck should have been.

If anyone has owned this TV and I sometimes wonder with some of these reviews. You would also know that any surround sound system you have will not connect to this TV unless you have a digial coax port.

Jim

]]> By: JG http://www.marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24294 JG Fri, 11 Jul 2008 16:35:11 +0000 http://marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24294 I BOUGHT THE EMERSON 32" LCD ABOUT 4MONTHS AGO @ WALMART. IT WILL NOT TURN ON AND WALMART WILL NOT EXCHANGE. CALLED EMERSON AND WAS TOLD IT WOULD TAKE 2 OR 3 WEEKS TO CONFIRM OUR RECIEPT AND MAYBE ANOTHER 2 OR 3 WEEKS FOR THEM TO HAVE SOMEONE CONTACT US AND WHO KNOWS HOW LONG TO HAVE SOMEONE FIX IT. WE CALLED A LOCAL TV REPAIR SHOP THAT DOES FACTORY WARRANTY FOR EMERSON BUT WAS TOLD THEY ARE NOT GETTING PAID FROM EMERSON SO THEY WILL NOT WORK ON IT UNLESS I WON'T TO PAY. I WILL SAY THE TV PICTURE AND SOUND WAS GOOD WHILE IT WORKED. BASED ON EMERSONS SERVICE I WOULD NOT RECOMMEND THIS TV. I BOUGHT THE EMERSON 32″ LCD ABOUT 4MONTHS AGO @ WALMART. IT WILL NOT TURN ON AND WALMART WILL NOT EXCHANGE. CALLED EMERSON AND WAS TOLD IT WOULD TAKE 2 OR 3 WEEKS TO CONFIRM OUR RECIEPT AND MAYBE ANOTHER 2 OR 3 WEEKS FOR THEM TO HAVE SOMEONE CONTACT US AND WHO KNOWS HOW LONG TO HAVE SOMEONE FIX IT. WE CALLED A LOCAL TV REPAIR SHOP THAT DOES FACTORY WARRANTY FOR EMERSON BUT WAS TOLD THEY ARE NOT GETTING PAID FROM EMERSON SO THEY WILL NOT WORK ON IT UNLESS I WON’T TO PAY. I WILL SAY THE TV PICTURE AND SOUND WAS GOOD WHILE IT WORKED. BASED ON EMERSONS SERVICE I WOULD NOT RECOMMEND THIS TV.

]]> By: Affan http://www.marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24255 Affan Wed, 09 Jul 2008 22:34:22 +0000 http://marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24255 I bought the TV after reading ur review and people's feedback. I am quite happy although I have one issue. The "back" button on the remote doesnt seem to do anything on my TV. I would have thought it would allow me to swap between two channels rapdily.. which is quite basic functionality ... and it doesnt (with no pnp, this was my hope of poor man's pnp!) Any similar probs/soln? Thanks... I bought the TV after reading ur review and people’s feedback. I am quite happy although I have one issue. The “back” button on the remote doesnt seem to do anything on my TV. I would have thought it would allow me to swap between two channels rapdily.. which is quite basic functionality … and it doesnt (with no pnp, this was my hope of poor man’s pnp!)
Any similar probs/soln?

Thanks…

]]> By: Rebecca http://www.marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24176 Rebecca Thu, 03 Jul 2008 02:06:41 +0000 http://marklangenfeld.com/2007/06/02/product-review-emerson-lc320em8-32%e2%80%99%e2%80%99-lcd-tv/#comment-24176 Amen Wanda! Our Emerson 32" died after only 3 months and no one cares except the TV repair guy who offered to fix it for $480...we only paid $550 for it...HELLO??? Ok, I consider this a very expensive life lesson but companies should stand behind what they sell. Amen Wanda! Our Emerson 32″ died after only 3 months and no one cares except the TV repair guy who offered to fix it for $480…we only paid $550 for it…HELLO??? Ok, I consider this a very expensive life lesson but companies should stand behind what they sell.

]]>